Check with seller Tuyển dụng Hà Nội Masterise Group cần tuyển

[Tuyển dụng Hà Nội] Masterise Group cần tuyển Chi tiết công việc

Giới thiệu công ty



Thu nhập:
Thỏa thuận
Loại hình:
Toàn thời gian





Chức vụ:
Quản lý





Kinh nghiệm:
2 - 3 năm
khách sạn
thực phẩm
Mô tả công việc
Objective
The Omakase Restaurant Manager will oversee the pre-opening and ongoing operations of our exclusive Omakase restaurant, ensuring the highest standards of service, quality, and operational excellence. This role will manage all aspects of the restaurant, including staff training, guest relations, and operational efficiency.
Key responsibilities
A. Pre-Opening Tasks (5 Months Before Opening)
1. Recruitment & Training:
o Collaborate with HR to hire and onboard a skilled team of service professionals and kitchen staff (if support required).
o Develop and implement training programs focusing on High-end dining experience and the unique needs Omakase and Japanese culinary/service culture.
2. Operational Setup:
o Develop and establish Standard Operating Procedures (SOPs) for all front-of-house operations.
o In charge of creating and submit annual OPEX/CAPEX as well as Business forecasting/P&L to BOM.
3. Menu & Beverage Collaboration:
o Work closely with the Head Chef and Beverage Manager to finalize the food and drink menus, with heavy focus on Cost control and Profitability.
o Assist in crafting a Sake pairing menu to complement the Omakase experience (following Head Chef guidance).
4. Procurement & Equipment Setup:
o Propose and revise OS&E checklist and submit to BOM.
B. Day-to-day Operation:
1. Customer Experience Management:
o Ensure a seamless, high-touch customer experience from reservation to post-dining.
o Handle VIP guest relations, ensuring their needs and expectations are exceeded.
2. Staff Leadership:
o Lead, inspire, and manage the front-of-house team to deliver exceptional service.
o Conduct regular training sessions to maintain high performance and service standards.
3. Operational Excellence:
o Monitor and maintain cleanliness, ambiance, and all service operations.
o Ensure compliance with food safety and health regulations.
o Support and Coordinate with the Luxury Bar outlet in Basement as per requested by BOM.
4. Financial Performance:
o Manage daily financial operations, including budget control, inventory management, expense management, and profitability monitoring.
o Analyze and report sales performance and guest feedback, implementing improvements as needed.
Yêu cầu
A Knowledge 30%
1 Bachelors degree in Hospitality/Diploma or relevant field (or equivalent experience). 5%
2 In-depth understanding of luxury F&B operations, particularly Japanese fine dining. 10%
3 Minimum 2-3 years of experience managing high-end restaurants, preferably in same category or F&B outlet in 5 star hotels.
Experience in Omakase or Japanese dining is more preferred. 15%
B Technical Skill 40%
1 Proven ability to manage all aspects of restaurant operations, including SOP development and financial controls. 10%
2 Strong knowledge of Japanese culture, Japanese proficiency is a huge advantage (N3-N2). 15%
3 Professional English proficiency 10%
4 Excellent proficiency in POS, budgeting, and Microsoft Office. 5%
C Core Competencies 30%
1 Leadership Skills: Exceptional ability to inspire and manage a team to deliver excellence. 10%
2 Customer Focus: A keen sense of client preferences and the ability to adapt and exceed expectations. 10%
3 Adaptability: Proven adaptability to clientele demand and market changes. Indicating an attitude of eager to learn and non-stop improvement mindset. 10%
Total 100%
Quyền lợi
- Income: Competitive, negotiable based on capability
- Statutory Social Insurance
- 13-monthly salary
- Annual travel, gratitude party, gifts on birthdays, holidays,...
- Structured Learning and Development Program.
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Hai Bà Trưng - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Nhà hàng/ Bar/ Pub
Dự án BĐS/ Quản lý tòa nhà
Ngành nghề
Quản lý, điều hành
Vị trí
Giám đốc
,
phó giám đốc
Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
10/12/2024 15:22
Thông tin chung
Thu nhập: Thỏa thuận
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Tags:Tuyển dụng Hà Nội, việc làm Hà Nội, Masterise Group tuyển nhân viên

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