Check with seller Tuyển dụng Đà Nẵng CÔNG TY CỔ PHẦN NTT E-MOI cần tuyển

[Tuyển dụng Đà Nẵng] CÔNG TY CỔ PHẦN NTT E-MOI cần tuyển Chi tiết công việc

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Thu nhập:
Thoả thuận
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên
tiếng nhật
Mô tả công việc
Mid-Level Operator will be responsible for handling a wider range of customer inquiries, resolving complex issues, and providing advanced customer support. You will also mentor junior operators and contribute to process improvement initiatives
Responsibilities:
• Handle complex customer inquiries, complaints, and escalations.
• Provide advanced technical support and troubleshooting.
• Mentor and guide junior team members.
• Monitor and ensure adherence to quality standards. • Identify opportunities to improve processes and efficiency.
Yêu cầu
Requirements:
1. Experience:
• Experience in a call center or customer service role, preferably in a Japanese company.
• Shift work experience is an advantage
• Experience with Japanese business culture and etiquette.
• Experience with Japanese language software and tools
2. Knowledge and Skills:
• Foreign language: Fluency in Japanese, can use English is a plus
• Communication Skills: Effective listening, speaking, and writing skills.
• Problem-Solving Skills: Ability to analyze complex issues and identify solutions.
• Technical Proficiency: Knowledge of relevant software and systems.
• Product Knowledge: In-depth understanding of the companys products and services.
• Leadership Skills: Ability to mentor and guide junior operators.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in all tasks.
• Positive Attitude: A positive and professional demeanor
Quyền lợi
Benefits:
• Global working environment, Flexible working time from 7AM-9AM
• 13month salary & performance bonus; review performance once a year
• Attractive and highly competitive salary
• Full Insurances followed Vietnamese Labor Law
• Annual health check
• Company Healthcare for you and your family
• Working equipment provided by the company
• Allowance: Certificate, Language, Lunch, Transportation, Teambuilding...
• Bonuses, Gifts for Holidays, Birthday party, Company trip
• Employee engagement activities
• Various Training Program and Interesting Team Building Activities
Working time: Full-time (Mon-Fri)
Thông tin khác
Địa điểm làm việc
- Đà Nẵng: 06 Trần Phú, Hải Châu
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:30)
Thông tin chung
Thu nhập: Thoả thuận
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Tags:Tuyển dụng Đà Nẵng, việc làm Đà Nẵng, CÔNG TY CỔ PHẦN NTT E-MOI tuyển nhân viên

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