Check with seller Tuyển dụng Hà Nội Công Ty TNHH Fortna Việt Nam cần tuyển
- Location: Hà Nội, Viet Nam
[Tuyển dụng Hà Nội] Công Ty TNHH Fortna Việt Nam cần tuyển Chi tiết công việc
Giới thiệu công ty
Thu nhập:
Youll love it
Loại hình:
Toàn thời gian
Chức vụ:
Nhân viên
Kinh nghiệm:
4 năm
phần mềm
core
data center
it support
Mô tả công việc
Top 3 Reasons To Join Us
Flexible working time
Sponsored training and learning opportunity
Healthcare insurance for employee & 2 dependents
The Job
SUMMARY
The Support Engineers role is to ensure the stability, integrity, and efficient operation of client information systems that support core Fortna software functions. This is achieved by monitoring, maintaining, supporting, and optimizing all client infrastructure systems and internal development environments. The Support Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize client success.
PRIMARY RESPONSIBILITIES INCLUDE
• System Operations and Support:
This role involves managing the day-to-day operations (24x7 escalation support on a rotating schedule) of software and systems, providing support for client incidents and requests, responding to alerts, and ensuring system stability and performance. It includes deploying new systems, following change management procedures, and adhering to service level objectives.
• Proactive System Management:
The job requires proactive management of systems, including applying patches and upgrades, optimizing performance and resources, and conducting audits for security and disaster recovery. It also involves maintaining data center equipment and ensuring system connectivity.
• Collaboration and Documentation:
Collaboration with cross-functional teams is essential to identify and resolve client system issues. Additionally, creating and maintaining documentation related to system configurations and service records is a key responsibility. This role also involves monitoring system performance and providing performance statistics and reports.
Your Skills and Experience
• 4 years work experience in an
IT support
or system engineering
role.
• Strong experience in
Linux
RHEL/OEL/CentOS administration
• Proven experience with systems planning, security principles, and general infrastructure management best practices.
• Strong experience with
VMware
or other virtualization experience.
•
Excellent English Communication
• Experience with Kubernetes or other application development orchestration and containerization tools.
• Experience with automation tools like Ansible and Terraform, public cloud Virtual machine, networking, storage and container solutions and support
• Network topology and infrastructure expertise
• Working knowledge of server and workstation infrastructure.
• Strong understanding of high availability protocols and architecture.
• Working knowledge of storage area network and network attached storage systems.
• Working knowledge of Unix compliant command line interfaces.
• Ability to understand and diagnose client-server architecture.
• Proficient with other open-source operating systems and applications.
Education and Experience:
• University degree in computer science or
software engineer
ing and/or 2 years equivalent work experience.
• VMware certification (is a plus)
• ITIL Foundations (is a plus)
Other Qualifications Desired:
• Excellent oral and written communication skills and the ability to clearly articulate to project members and stakeholders; must be a team player who works well with technical and non-technical resources.
• Ability to conduct research into systems issues and products as required.
• Strong customer service orientation.
• Ability to work in a team-oriented, collaborative environment.
• Strong interpersonal, organizational, time management and problem-solving skills Physical
Requirements:
• 40-hour hybrid work week, working 5 days per week (Tuesday to Saturday OR Sunday to Thursday as team scheduled)
• Sitting for extended periods of time to ensure the system operation
Why Youll Love Working Here
Being a part of
FORTNA
, you are offered:
Flexible working
hours (5 working days/week)
Competitive salary
with annual review
100% official salary during the probation period; 13th-month salary
Onsite opportunities
in the US, UK
Exciting company outings/events and team building activities,
Bao Viet Premium health-care insurance
for employee and 2 dependents
Sponsored training and self-development
opportunities (PMP, CSM...)
10% paid working time
per week for personal development (attending soft skill courses, reading books, working on side projects, self-teaching any new IT-related concepts)
Modern facilities with
Laptop Dell Precision 7670 chip i9-12950HX, Ram 64GB, SSD 512GB, RTX A2000 + 2 monitor Dell Ultrasharp U2422HE
Supportive, international, dynamic working environment and talented, culturally diverse teams
A large pantry full of snack, drink, and seasonal fresh fruit
Take the deal and lets explore many more benefits!
Yêu cầu
Linux, System Engineer
Quyền lợi
Being a part of
FORTNA
, you are offered:
Flexible working
hours (5 working days/week)
Competitive salary
with annual review
100% official salary during the probation period; 13th-month salary
Onsite opportunities
in the US, UK
Exciting company outings/events and team building activities,
Bao Viet Premium health-care insurance
for employee and 2 dependents
Sponsored training and self-development
opportunities (PMP, CSM...)
10% paid working time
per week for personal development (attending soft skill courses, reading books, working on side projects, self-teaching any new IT-related concepts)
Modern facilities with
Laptop Dell Precision 7670 chip i9-12950HX, Ram 64GB, SSD 512GB, RTX A2000 + 2 monitor Dell Ultrasharp U2422HE
Supportive, international, dynamic working environment and talented, culturally diverse teams
A large pantry full of snack, drink, and seasonal fresh fruit
Take the deal and lets explore many more benefits!
Thông tin chung
Thu nhập: Youll love it
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút
Ứng tuyển
bên dưới:
Tags:Tuyển dụng Hà Nội, việc làm Hà Nội, Công Ty TNHH Fortna Việt Nam tuyển nhân viên
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