Check with seller Tuyển dụng Hồ Chí Minh Công Ty Cổ Phần Mac Marketing cần tuyển

[Tuyển dụng Hồ Chí Minh] Công Ty Cổ Phần Mac Marketing cần tuyển

Thu nhập:
13 Tr - 15 Tr VND
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên





Kinh nghiệm:
2 - 3 năm
phần mềm
troubleshooting
english
Mô tả công việc
Mô tả Công việc
Inter-Team Coordination:
Maintain regular communication with team leaders and members from Customer Service, Marketing, Technology, Sales, and Inhouse teams.
Identify and communicate essential information required by Agents.
Facilitate knowledge sharing and collaboration across teams.
Quick Support:
Provide prompt assistance to Agents facing any issues or challenges.
Offer timely solutions and troubleshooting guidance.
Ensure Agents have the necessary resources and support to perform their tasks effectively.
Reporting:
Prepare and analyze reports.
Provide insights to relevant teams to optimize performance and efficiency.
Maintain regular communication with team leaders and members from Customer Service, Marketing, Technology, Sales, and Inhouse teams.
Identify and communicate essential information required by Agents.
Facilitate knowledge sharing and collaboration across teams.
Provide prompt assistance to Agents facing any issues or challenges.
Offer timely solutions and troubleshooting guidance.
Ensure Agents have the necessary resources and support to perform their tasks effectively.
Prepare and analyze reports.
Provide insights to relevant teams to optimize performance and efficiency.
Yêu cầu
Yêu Cầu Công Việc
Bachelors degree in Business Administration, or a related field, minimum of 2-3 years of experience in customer service
Good English communication skills are an strong advantage. (English level IELTS 5.5 - 6.0 or equivalent).
Excellent communication and interpersonal skills, with the ability to influence and build strong working relationships both internally and externally.
Any experience in any positions. ( Sales, Customer Service, Call Center, Traniner .. ). Experienced in customer service or call center is an advantage.
Ability to encourage, motivate, discipline, unite for a common goal to work effectively.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Empathy, patience, problem-solving skills, and the ability to work well in a team environment.
Skills in using computers and office software (Excel, Word).
Knowledge (including education and qualifications): CRM, USA Market, Nails Salon , Restaurant , Beauty Salon , etc ...
Have responsibility, adaptability, and the ability to handle work pressure.
Due to the nature of night shifts, the ability to manage schedules and workload is necessary to maintain health and well-being for nighttime work.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Du lịch nước ngoài
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao
Thông tin khác
Địa điểm làm việc
Hồ Chí Minh
Số 699 Nguyễn Kiệm, Phường 3, Quận Gò Vấp, Thành phố Hồ Chí Minh
Thông tin chung
Thu nhập: 13 Tr - 15 Tr VND
Cách thức ứng tuyển
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Tags:Tuyển dụng Hồ Chí Minh, việc làm Hồ Chí Minh, Công Ty Cổ Phần Mac Marketing tuyển nhân viên

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