Check with seller Tuyển dụng Hồ Chí Minh Tổ Chức Di Cư Quốc Tế ( IOM ) cần tuyển

[Tuyển dụng Hồ Chí Minh] Tổ Chức Di Cư Quốc Tế ( IOM ) cần tuyển Chi tiết công việc

Giới thiệu công ty



Thu nhập:
$ 700-965 /tháng
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên
Mô tả công việc
ORGANIZATIONAL CONTEXT AND SCOPE:
Under the overall supervision of the Chief Migration Health Officer and direct supervision of the Senior Medical Assistant, the successful candidate will be responsible for the following..
RESPONSIBILITIES AND ACCOUNTABILITIES:
The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).
Call Centre overall duties:
1. Provide migrants information regarding health assessments by phone.
2. Register the migrants in the IOM database, schedule and confirm medical
appointments and receive and communicate messages for medical staff and
beneficiaries.
3. Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required.
4. Maintain daily statistics related to health assessments and update the records; and,
5. Contribute to customer satisfaction evaluation management.
Reception and Data Entry overall duties:
6. Perform all the necessary data processing activities of the Migration Health
Assessment Centre (MHAC), such as:
a) receiving and explaining the registration process to applicants.
b) checking applicants identity.
c) entering biodata of the applicants in the appropriate platform.
d) taking photos using webcam and loading the image to the appropriate
platform; and,
e) printing of medical forms, consent forms and other necessary documents.
7. Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable.
8. Prepare, sort and package medical files and other documents during mobile
migration health assessment missions where such mobile units are available.
9. Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners. Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;
10. File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.
11. Check, print and make photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
12. Perform such other duties as may be assigned.
Yêu cầu
REQUIRED QUALIFICATIONS AND EXPERIENCE
EDUCATION
• University Degree with at least two years of relevant working experience.
OR
• Secondary School Diploma with at least four years of relevant working experience.
• Certificate in IT/Data entry is an advantage.
EXPERIENCE
• Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one.
• Knowledge of customer care.
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
• Previous working experience with NGOs or international organizations is an added advantage.
SKILLS
• Leadership skills (desirable);
• Excellent communication skills;
• Fast and accurate typing;
• Typing speed of at least 60 words per minute;
• Knowledge of data management principles;
• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.
LANGUAGES
Fluency in English and Vietnamese is required.
Working knowledge of other UN official languages is an advantage.
REQUIRED COMPETENCIES
The incumbent is expected to demonstrate the following technical and
behavioural competencies:
Values
- Inclusion and respect for diversity respects and promotes individual and
cultural differences; encourages diversity and inclusion.
- Integrity and transparency maintains high ethical standards and acts in a
manner consistent with organizational principles/rules and standards of
conduct.
- Professionalism: demonstrates ability to work in a composed, competent
and committed manner and exercises careful judgment in meeting day-today challenges.
Core Competencies - level 1
- Teamwork: develops and promotes effective collaboration within and
across units to achieve shared goals and optimize results.
- Delivering results produces and delivers quality results in a serviceoriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge continuously seeks to learn, share
knowledge and innovate.
- Accountability: takes ownership for achieving the Organizations priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and
motivational way.
Other
Appointment will be subject to certification that the candidate is medically fit for appointment.
IOM only accepts profiles with IOM Personal History Form duly completed.
Applications are non-returnable and only short-listed candidates will be contacted.
Posting period:
From [protected info] to 20/12/2024
Quyền lợi
Thưởng
Competitive salary and bonus
Chăm sóc sức khoẻ
Social insurance, health insurance, unemployment insurance according to Labor Laws
Hoạt động nhóm
Professional, dynamic working environment
Thông tin khác
NGÀY ĐĂNG
10/12/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng - Call Center
KỸ NĂNG
Call Management, Document Control, Mental Health Support, Medical System, Medical Terminology
LĨNH VỰC
Chính phủ & NGO
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Thu nhập: $ 700-965 /tháng
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút
Ứng tuyển
bên dưới:
Tags:Tuyển dụng Hồ Chí Minh, việc làm Hồ Chí Minh, Tổ Chức Di Cư Quốc Tế ( IOM ) tuyển nhân viên

Contact seller Share

Comments