Check with seller Tuyển dụng Hồ Chí Minh CÔNG TY TNHH EXPEDITORS VIỆT NAM cần tuyển

[Tuyển dụng Hồ Chí Minh] CÔNG TY TNHH EXPEDITORS VIỆT NAM cần tuyển

Thu nhập:
Cạnh tranh
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên
logistics
Mô tả công việc
Mô tả Công việc
Company Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors promise, "Youd be surprised how far well go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Agent/ Lead - Customs Brokerage as below:
Job Description
Support team working with customer to prepare & declare customs entry for inbound and outbound customs clearance.
Support team doing customs entry filing, physical inspection, customs liquidation at terminal (if request).
Fully understand and properly monitor all operational aspects of the Customs Brokerage department. This includes ensuring internal metrics, external KPIs, and operational process standards are met.
Set the standard for outstanding customer service and ensure that all client expectations are met according to the KPIs outlined in customer Standard Operating Procedures (SOP).
Ensure customer-specific reports are distributed per customer requirements outlined in Standard Operating Procedures (SOP).
Innovate and embrace a culture of constant improvement.
Review targeted customs entry declarations to ensure a high level of accuracy.
Represent the local operation Customs Brokerage team in any dealings with Vietnamese Customs Authorities.
Respond to any letters or inquiries from Vietnamese Customs on behalf of the local operation Customs Brokerage team.
Assist with new business transitions to ensure proper documentation is completed and procedures are in alignment with Expeditors Customs Compliance standards.
Retain business and/ or develop new opportunities from customer.
Supervise create and maintain customer Standard Operating Procedures (SOP).
Offer guidance to customers on licensing, classification, valuation, duty minimization and other related topics.
Mentor and train Customs Brokerage team members.
Effectively communicate changes in Customs Laws, Regulations, and relevant topics to team members.
Work with team members to ensure billing accuracy and timeliness.
Supervise and assist with related accounting tasks.
Ensure customer satisfaction and 100% service commitment.
Ensure customs brokerage activity compliant with company policies and standards, Vietnamese Customs laws and regulations and global compliance standards.
Support team working with customer to prepare & declare customs entry for inbound and outbound customs clearance.
Support team doing customs entry filing, physical inspection, customs liquidation at terminal (if request).
Fully understand and properly monitor all operational aspects of the Customs Brokerage department. This includes ensuring internal metrics, external KPIs, and operational process standards are met.
Set the standard for outstanding customer service and ensure that all client expectations are met according to the KPIs outlined in customer Standard Operating Procedures (SOP).
Ensure customer-specific reports are distributed per customer requirements outlined in Standard Operating Procedures (SOP).
Innovate and embrace a culture of constant improvement.
Review targeted customs entry declarations to ensure a high level of accuracy.
Represent the local operation Customs Brokerage team in any dealings with Vietnamese Customs Authorities.
Respond to any letters or inquiries from Vietnamese Customs on behalf of the local operation Customs Brokerage team.
Assist with new business transitions to ensure proper documentation is completed and procedures are in alignment with Expeditors Customs Compliance standards.
Retain business and/ or develop new opportunities from customer.
Supervise create and maintain customer Standard Operating Procedures (SOP).
Offer guidance to customers on licensing, classification, valuation, duty minimization and other related topics.
Mentor and train Customs Brokerage team members.
Effectively communicate changes in Customs Laws, Regulations, and relevant topics to team members.
Work with team members to ensure billing accuracy and timeliness.
Supervise and assist with related accounting tasks.
Ensure customer satisfaction and 100% service commitment.
Ensure customs brokerage activity compliant with company policies and standards, Vietnamese Customs laws and regulations and global compliance standards.
Yêu cầu
Yêu Cầu Công Việc
Qualifications:
College or above degree or equivalent qualifications.
Certified customs brokerage agent is an advantage.
Good PC skills such as MS Word, Excel, etc.
Good English skills (listening, reading, writing, speaking), understand cargo - related documents in English.
Foreign trade & customs knowledge-based, experience in customs clearance.
Customer service skills and interpersonal skills are required.
Willing to work overtime, as required.
Able to work well in team, under high pressure and tight deadline.
Good problem-solving skills.
Good communication and time management skills.
Be proactive, honest, integrity, mindful and eager to learn new things.
All your information will be kept confidential according to Company guidelines.
Additional Information
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the companys 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
Includes base salary, 13th month salary and attractive bonus. The range will vary depending on the candidates experience and is negotiable. Annual Leave Health Plan: Medical Package Accident Insurance Social, Health and Unemployment Insurance Company car, company Taxi/Grab account. Training and Personnel Development Program
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin khác
Địa điểm làm việc
Hồ Chí Minh
Tầng 3, Tòa nhà Flemington Tower, số 182 Đường Lê Đại Hành , Phường 15, Quận 11, Thành phố Hồ Chí Minh, Việt Nam
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