Check with seller Tuyển nhân viên CÔNG TY CỔ PHẦN KREDIVO VIỆT NAM làm việc tại Hồ Chí Minh cần tuyển gấp Senior IT Op

Tuyển nhân viên CÔNG TY CỔ PHẦN KREDIVO VIỆT NAM làm việc tại Hồ Chí Minh cần tuyển gấp Senior IT Operations Specialist
Mô tả công việc


Maintain the quality of all IT Ops services in the site, including but not limited to:
User hardware, with all of the installed applications
The quality of internet connectivity
Specific connectivity configurations, such as telephony or VPN
Maintain healthy escalation line when an issue/project requires support from the L2 support team (Apps/Infra/Identity/Ops)
Maintain the integrity of all IT Ops procedures and policies, such as:
User onboarding/offboarding
Raising issues/support request through the proper ticketing channels
All applicable asset management procedures
Maintain asset data integrity at all times, for all hardware types in scope.
Act as the
Subject Matter Expert
for all tech-related support requests. Involve the L2 support team when needed.
Keeping an update line to all members of the IT team especially Leads and Managers.
As the representative of the IT team, maintain good working relationships and professional communication with all of the site stakeholders from all teams.




Yêu cầu ứng viên


Bachelor Degree or Master Degree in the field of science or engineering.
At least 3 years of experience in managing the operational aspects of the IT team, such as: management of incident SLA, asset inventory management, refining onboarding/offboarding processes, etc.
Aptitude towards fundamental concepts within enterprise applications, for example:
Application types and roles (HRIS, Directory Service, etc), SSO technologies, Email technologies and standard, Integration technologies,
and
Security technologies
.
Aptitude for learning new technologies and frameworks, to better support the business.
High sense of ownership of job scope and managed portfolios, able to operate / propose independently with minimal supervision.
Possess awareness towards organization internal mechanism, such as escalation path based on criticality and urgency.
Able to demonstrate independence in solving (complex) cases.




Quyền lợi


Salary: Open to discuss
Working dynamic environment
15 anual leaves per year
Bao Viet Insurance




Địa điểm làm việc


- Hồ Chí Minh: 320 Lê Văn Sỹ, Phường 01, Quận Tân Bình, Tân Bình




Thời gian làm việc


Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)




Cách thức ứng tuyển
Tags:#việc làm CÔNG TY CỔ PHẦN KREDIVO VIỆT NAM, @tuyển_nhân_viên Hồ Chí Minh, tuyển dụng Kỹ thuật IT

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