Check with seller Tuyển dụng Hồ Chí Minh CÔNG TY TÀI CHÍNH TRÁCH NHIỆM HỮU HẠN MỘT THÀNH VIÊN SHINHAN VIỆT NAM cần tuy

[Tuyển dụng Hồ Chí Minh] CÔNG TY TÀI CHÍNH TRÁCH NHIỆM HỮU HẠN MỘT THÀNH VIÊN SHINHAN VIỆT NAM cần tuyển Chi tiết công việc

Giới thiệu công ty



Thu nhập:
Thương lượng
Loại hình:
Toàn thời gian





Chức vụ:
Quản lý





Kinh nghiệm:
3 năm
phần mềm
mobile
website
design
Mô tả công việc
1. Project management:
• Actively join digital projects and implement digitalization initiatives in all business aspects to support customer experience improvements delivered with proper technologies and processes, include but not limited to set-up project timeline, understand and analyze business requirement properly, follow-up tasks, do User-Acceptance-Test, etc. in respect of objectives well delivery on-time
• Be owner of digital assets including customer mobile application and website; onboarding / offboarding processes; and Customer Communications Dashboard
• Support Team Head to identify room for improvement, design online customers journeys including UI/UX, based on products & processes development, for digitalization projects implementation, in strict consideration of online nature matching and proper customer experience
2. Customer Experience:
• Continuously review customer journey and interactions across the company through the customer eyes and put in place several building blocks of a comprehensive improvement in customer experience
• Be owner of improvement journey and performance monitoring for all digital projects, online platforms, digital processes which have been developed and/or owned, in collaboration with stakeholders across the Company
• Support Team Head to review all correspondence and/or customer communications to ensure standard Customer Experience level in the total view
• Other assigned tasks by Department Head, Division Head
• Other assignment including administration tasks required by Division Head, Department Head
Yêu cầu
1. Qualification: College/ University Graduated
2. Work Experience: Preferable experience in Digital Transformation/ Digital innovation project management and execution.
• 03 years working experience in consumer finance, banking or other relevant business sector: fintech, mobile app...
• Experience in Project implementation/
business analyst
/
product owner
is an advantage
3. Knowledge:
• Digital product owner
• Customer touch-point understanding
• Project Coordinator
• Lending and Card products
• Branding
• Digital Assets metrics understanding
4. Skills
• Business Requirement Document development
• Test script design & UAT
• Digital fluency
• Adaptability
• Time Management
• Research Skills
• Self-management
• Collaboration
• Active learning
• Agibility
• Problem solving
Quyền lợi
Thưởng
Attractive KPI Bonus (monthly or yearly) and 13th month salary
Chăm sóc sức khoẻ
Premium personal healthcare insurance for all employees and spouse and/or children
Nghỉ phép có lương
14 - 20 days annual leave, 3 days of sick leave with pay
Thông tin khác
NGÀY ĐĂNG
24/12/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Quản Lý Dự Án Công Nghệ
KỸ NĂNG
Project Management, Business Process Management, Mobile Apps Design, Testing, Business Transformation
LĨNH VỰC
Tài Chính
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
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Thu nhập: Thương lượng
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Tags:Tuyển dụng Hồ Chí Minh, việc làm Hồ Chí Minh, CÔNG TY TÀI CHÍNH TRÁCH NHIỆM HỮU HẠN MỘT THÀNH VIÊN SHINHAN VIỆT NAM tuyển nhân viên

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