Check with seller Tuyển dụng Hồ Chí Minh Công ty TNHH Shopee - Shopee Việt Nam cần tuyển

[Tuyển dụng Hồ Chí Minh] Công ty TNHH Shopee - Shopee Việt Nam cần tuyển Chi tiết công việc

Giới thiệu công ty



Thu nhập:
800 - 1250
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên





Kinh nghiệm:
1 năm
phần mềm
express
qc
technical
Mô tả công việc
Top 3 Reasons To Join Us
Impactful and challenging work
Vibrant working environment
Competitive compensation
The Job
Product: SPX Express
Work location: Sonatus Building, 15 Le Thanh Ton, District 1, HCM
About the team - SPX Express Product

Job Description:
Support Responsibilities:
Respond to system inquiries and troubleshoot reported issues, and provide ongoing technical and user support in a timely manner
Perform UAT for new features and follow bug fixes (if any)
Train users on supported systems and provide process/system support, develop and maintain functional user documentation
Become a subject matter expert on system applications
Build strong relationships through problem understanding, ensuring timely resolution or escalation, and communicating promptly on progress
Track system issues and enhancement requests for review and resolution by technical teams.
Follow the issues with the regional development team to ensure hot fixes and faster-scheduled fixes.
Project Responsibilities:
Communicate with customers to understand their pain points and suggest practical solutions.
Analyze business requirements/processes for project input.
Assist with the rollout of the new system including the execution of testing, and training tasks
Aid in creating and maintaining standard operating procedures, workflow diagrams, and training materials.
Communicate effectively across teams to meet project timelines and deliverables
Your Skills and Experience
Must have:
Good communication skills (verbal and written)
Multi-task management skills with good prioritization techniques
Fast learning skills with the ability to memorize and understand logic
Empathy with user pain points
Ability to de-escalate problems.
At least 1 year experience of leadership - manage team member
Nice to have:
Experience with product support position in technical department/company
Experience with logistic operation
Experience with data analysis
Experience in API testing
Why Youll Love Working Here

16 days annual leave
Yearly performance bonus
Medical (dental inclusive) benefits of $1000 per year
Group Hospitalization and Surgical Insurance Coverage
Life insurance
Annual Health Screening
Free food, drinks & dinner
Comfortable working environment with cool toys: foosball, billiards, napping rooms, massage room etc
Yêu cầu
QA QC,
Tester
Quyền lợi

16 days annual leave
Yearly performance bonus
Medical (dental inclusive) benefits of $1000 per year
Group Hospitalization and Surgical Insurance Coverage
Life insurance
Annual Health Screening
Free food, drinks & dinner
Comfortable working environment with cool toys: foosball, billiards, napping rooms, massage room etc
Thông tin chung
Thu nhập: 800 - 1250
Cách thức ứng tuyển
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Ứng tuyển
bên dưới:
Tags:Tuyển dụng Hồ Chí Minh, việc làm Hồ Chí Minh, Công ty TNHH Shopee - Shopee Việt Nam tuyển nhân viên

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